OpenEvidence, the medical search AI app “most used by doctors in the US,” announced a new round of funding in which it tripled its valuation, which now exceeds US$3.5 billion. The round, categorized as Series B, was US$210 million and was led by Google Ventures and Kleiner Perkins funds. Sequoia Capital, the fund that had led the Series A in January, also participated.
Why it matters
Founded in 2021 by Daniel Nadler and Zachary Ziegler, and driven by Mayo Clinic’s startup accelerator program, OpenEvidence is part of a new breed of apps that use AI to ease the burden on doctors when answering clinical queries in consultation.
Faced with any medical question, these apps present in a few seconds a summary of the most relevant scientific articles, ordered according to aspects such as the reputation of the scientific journal, the number of citations or the date of publication, far surpassing conventional AI chatbots, such as ChatGPT or Grok, when faced with clinical or scientific queries.
At least in the case of OpenEvidence, the business model is based on advertising: it is free to use for physicians, while advertisers are offered direct access to a huge number of doctors. In its press release, the company claims that over 40% of U.S. physicians use the service.
How these services revolutionize medicine
In a recent article on how AI is changing medical practice, written by a gastroenterologist and professor of medicine at the University of North Carolina, he posits that these new chatbots take a very different approach to traditional digital tools, such as UpToDate, a platform known for its clinical summaries on a wide range of specialties.
While in that system doctors must read abstracts until they find what they are looking for, in these new apps like OpenEvidence or Consensus (its competitor) they can directly ask a question. They are fast, convenient and specific, in a context where doctors don’t have enough time, he says. In addition, he cites a cardiologist who says he uses OpenEvidence daily and calls it revolutionary.
There is also criticism. Although they guard against “hallucinating” like traditional chatbots, since each answer is backed up by a scientific paper, on internet forums users report occasional errors in reasoning or answers with exaggerated conclusions.
Another criticism comes from MEDCalc founder Dr. Graham Walker, who is concerned about what he calls automation bias: that these tools diminish the specialist’s ability to critically analyze his patients.
New feature: DeepConsult
OpenEvidence used the announcement to launch a new feature, DeepConsult, similar to the “deep” function that is trending in chatbots in general. A feature that allows for more thoughtful, multi-step approach answers to be crafted (Consensus had launched something similar a few weeks earlier).
According to the company, DeepConsult addresses a different need than its main search engine, intended for quick answers during the query. DeepConsult would instead be for when physicians have more time to delve into a specific clinical topic.
These were some of the points they highlighted about their new feature:
– Provides physicians with a set of “PhD-level” AI agents capable of performing advanced research.
– Makes greater referrals and connections
– Uses 100 times more computational capacity
– Maintains the app’s signature freebie feature.
To dig deeper:
This AI startup founder became a billionaire by developing a ChatGPT for doctors (Forbes)
How AI is changing the way doctors access medical knowledge (Forbes)
Could be one of the most important companies of the next decade (Sequoia)